**How to Fix the Error Code 0x80070422 on Windows Store**
Are you facing the frustrating error code 0x80070422 when using the Windows Store? Don’t worry, you’re not alone! This error can be caused by various factors, but the good news is that it’s usually easy to fix. In this article, we’ll guide you through several proven solutions to help you get back to browsing and downloading your favorite apps without hassle.

How to Fix the Error Code 0x80070422 on Windows Store
What is Error Code 0x80070422?
When encountering error code 0x80070422 while using the Windows Store, it indicates an issue with the store’s ability to connect to Microsoft’s servers. This can prevent you from downloading or updating apps.
Why Does it Occur?
This error typically arises due to:
- Issues with Windows Update: The Windows Update service may be disabled or malfunctioning, hindering the Store’s ability to access necessary updates.
- Software Conflicts: Background services or third-party software can interfere with the Store’s operation.
- Corrupted Store Cache: Temporary files stored by the Store may become corrupted, causing connectivity problems.
Troubleshooting Steps
To resolve this error code, follow these steps:
Start Windows Update Service:
- Press Windows Key + R to open Run.
- Type “services.msc” and hit Enter.
- Find “Windows Update” service, right-click and select “Start.”
Use a .BAT File:
- Create a new text file.
- Copy and paste the following commands into the file:
net stop wuauserv
net start wuauserv
net stop cryptSvc
net start cryptSvc
EXIT
- Save the file with a
.batextension (e.g., fixstore.bat) - Run the .BAT file as administrator.
Run Windows Store Troubleshooter:
- Go to Settings > Update & Security > Troubleshoot.
- Select “Windows Store Apps” and run the troubleshooter.
Disable Unnecessary Services:
- Open Task Manager (Ctrl + Shift + Esc).
- Click the “Services” tab.
- Disable non-essential services by right-clicking and selecting “Disable.”
Restart Computer:
- Restart your computer to clear temporary issues.
Additional Fixes
If the above steps don’t resolve the issue, try these additional fixes:
- Disable and Re-enable Windows Store: Go to Settings > Apps > Apps & features, find “Microsoft Store,” click “Advanced options,” and toggle the “Disable” button off.
- Check for Windows Updates: Install any pending Windows updates to address potential underlying issues.
- Reset Windows Store Cache: Run the command “wsreset” in the Run window (Windows key + R).
- Reinstall Windows Store: As a last resort, reinstall the Windows Store using PowerShell (run as administrator):
Get-AppxPackage *WindowsStore* | Remove-AppxPackage
If you're facing issues with [Windows 10 update failing with error code 0x80070013](../windows-10-update-fails-with-error-code-0x80070013), click here for solutions. Similarly, if you encounter [Windows 11 update stuck at 0](../windows-11-update-stuck-at-0), this guide can help you resolve the issue.
## Error 0X80070422 Windows 11Facing the Error 0X80070422 while using the Windows Store on Windows 11? Don’t worry; we’ve got you covered. This error can be frustrating, but with the right steps, you can resolve it and get back to downloading your favorite apps. So, let’s dive right in!
Key Takeaways
- Error 0X80070422 typically occurs due to antivirus interference, software conflicts, or corrupt system files.
- To resolve it, you can run antivirus scans, disable unnecessary services, or create a BAT file to fix the issue.
- If the above methods don’t work, try disabling IPv6, running SFC and DISM tools, or performing a repair upgrade.
- Restarting the Network List Service or disabling Windows Update Medic Service (optional) may also help.
Step-by-Step Guide
Run Antivirus or Antimalware Scans: Check your computer for any malicious software that could be interfering with the Windows Store. Run a full scan using your antivirus or antimalware program.
Perform a Clean Boot: A clean boot starts Windows with only essential services and drivers, eliminating conflicts with other programs. To perform a clean boot:
- Press Windows key + R to open Run.
- Type msconfig and click OK.
- Go to the Services tab.
- Check Hide all Microsoft services.
- Click Disable all.
- Go to the Startup tab.
- Click Open Task Manager.
- Disable all startup programs.
- Restart your computer.
Create a BAT File: A BAT file can automate the process of fixing the error. To create one:
- Open Notepad.
- Copy and paste the following commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- Save the file as FixError0X80070422.bat.
- Right-click on the file and select Run as administrator.
Disable IPv6: Disabling IPv6 can sometimes resolve the error. To disable IPv6:
- Press Windows key + R to open Run.
- Type ncpa.cpl and click OK.
- Right-click on your network adapter and select Properties.
- Uncheck Internet Protocol Version 6 (TCP/IPv6).
- Click OK.
Run SFC and DISM Tools: These tools can scan and repair corrupt system files. To run them:
- Open Command Prompt as administrator.
- Type sfc /scannow and press Enter.
- After the scan is complete, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.
Perform a Repair Upgrade: This will reinstall Windows 11 while keeping your personal files and apps. To do this:
- Download the Windows 11 ISO from Microsoft’s website.
- Create a bootable USB or DVD.
- Boot from the USB or DVD.
- Select Install Now.
- Choose Keep personal files and apps.
If none of these steps work, you can try restarting the Network List Service or disabling the Windows Update Medic Service (optional).
Most Relevant URL Source:
How To Fix 0X80070422
Experiencing the dreaded “Error Code 0x80070422” while trying to use the Windows Store? Don’t fret! This guide will equip you with the knowledge to How To Fix 0X80070422 and get your apps downloading like a charm.
Key Takeaways:
- Ensure that the Windows Update service is running automatically.
- Create and run a batch file using specific commands to resolve the issue.
- Utilize the Windows Store troubleshooter to diagnose and fix errors.
- If needed, reset the Windows Store to its default settings.
- Restart the Background Intelligent Transfer Service (BITS) to facilitate downloads.
- Re-register Windows Store apps to restore proper functionality.
- Run Services as administrator to ensure they have the necessary permissions.
Step-by-Step Guide:
1. Start Windows Update Service:
- Press Windows Key + R to open the Run window.
- Type “services.msc” and click OK.
- Locate the “Windows Update” service, right-click, and select “Properties.”
- Set the “Startup type” to “Automatic” and click “Start.”
2. Create and Run Batch File:
- Open Notepad and copy-paste the following commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- Save the file as “Fix_0x80070422.bat” on your Desktop.
- Right-click the file and select “Run as administrator.”
3. Run Windows Store Troubleshooter:
- Go to “Settings” > “Update & Security” > “Troubleshoot.”
- Click on “Additional troubleshooters” > “Windows Store Apps” and follow the on-screen instructions.
4. Reset Windows Store:
- In the Windows Search bar, type “wsreset”, right-click, and select “Run as administrator.”
- The Windows Store will open and run a reset operation.
5. Restart Background Intelligent Transfer Service (BITS):
- Go to “Services” as in Step 1.
- Find “Background Intelligent Transfer Service” and restart it following the steps outlined in Step 1.
6. Re-register Windows Store Apps:
- Press Windows Key + X to open the Power User menu.
- Select “Windows PowerShell (Admin).”
- Copy-paste the following command:
Get-AppxPackage Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
- Press Enter.
7. Run Services as Administrator:
Go to “Services” as in Step 1.
Right-click on each of the following services:
- Windows Update
- Cryptographic Services
- Background Intelligent Transfer Service
- Windows Installer
Select “Properties” and go to the “Log On” tab.
Choose “Local System account” and click “OK.”
Citation:
FAQ
Q1: What causes error code 0x80070422 in the Windows Store?
A1: This error can be caused by various factors, including antivirus or antimalware software interference, system file corruption, or background program conflicts.
Q2: What are some methods to fix error code 0x80070422?
A2: Potential fixes include running antivirus scans, performing a clean boot, using a batch file to repair Windows Store, disabling certain services like IPv6, and running SFC and DISM tools.
Q3: Can I resolve error code 0x80070422 without reinstalling Windows?
A3: Yes, in most cases, applying the troubleshooting methods mentioned in this article, such as running the Windows Store troubleshooter or performing a cache reset, can resolve the issue without the need for a reinstallation.
Q4: What is the significance of the error code 0x80070422?
A4: This error code is associated with a problem in installing or updating apps from the Microsoft Store in Windows 11 and Windows 10 operating systems.
Q5: Is it recommended to disable antivirus software to fix error code 0x80070422?
A5: While disabling antivirus software may temporarily resolve the issue, it is not recommended as leaving your system unprotected can lead to security risks. Instead, consider adding the Microsoft Store to the antivirus exclusion list or using a different antivirus program that is compatible with the Store.
